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General terms of use for our web services

Dear Visitor,

On the following page, you will find specific terms of use for the offers and features on our website. We would be delighted if you were to use the opportunity to contact us and to stay in touch with us. Please take note of the following regulations when making use of our offers. If you would like to find out about the safe handling of your personal data, you can read our data privacy policy.

1. General terms

The following terms of use apply to the worldwide use of newsletter subscription, HiPP BabyClub, competitions, all contact forms, and for the online shop at www.hipp.sg. These terms of use are subject to change by the operator, the HiPP group of companies, at any time. Users will be informed of the current version of the general terms of use on the website, and will then have the right to object within two weeks following the notification of the changes in the BabyClub. In this case, all personal data of the objecting user, and all access data belonging to this user, will automatically be deleted. In addition, the operator will inform users of this right to object, and of the 2-week deadline, in case of changes. No further entitlements, especially claims for damages of any kind, shall arise for the user. Upon registration, and on each subsequent use, the user fully accepts the current version of these general terms of use.

2. Special terms of use for the HiPP BabyClub

Upon registration with the BabyClub, the user must be of legal age and must enter and send the required data truthfully. This is assured by the user. As there is no entitlement to registration, the operator has the right to refuse registration without giving reasons. Any later changes to user data must be provided unsolicited by the user, by updating their online profile. Each user may only register once and only have one user profile. The operator is not responsible for any identity fraud of individual users or for any inaccurate or out-of-date information.

Following confirmation of successful data entry, the user has the possibility to make use of all current offers in their chosen field of registration. This also applies to areas to which the user alone has access. The operator reserves the express right to change, extend or cancel offers and services at any time without prior warning.

The user chooses an individual user name and password at the time of registration with which they can gain access to the restricted areas. They themselves are responsible for this data and should take care that it is not misused. The operator can accept no liability for this. Should the password be lost or misuse is suspected, the operator shall be informed immediately in writing. The user shall be liable for any abuse by a third party, as long as they cannot prove that they are not in any way responsible for the misuse. The user name can, in principle, be chosen freely. However, it must not infringe on current German law. It is especially forbidden to infringe on the rights of third parties, to use unethical names or codes as names, or to use names with extremist content, even if the disputed content is not recognisable to outside parties. Commercial use of these services is also prohibited.

The HiPP group of companies regularly sends e-mails to registered users, relevant for their baby’s age. These e-mails (newsletters and regular pregnancy and parents’ letters) can be unsubscribed by e-mail at any time by the user, without stating a reason.

3. Special regulations for competitions

Participation in the various competitions is only possible for adult users. There is no legal obligation for the competitions to be held; there are no cash alternatives to the prizes unless otherwise stated. Employees of the HiPP group of companies and their relatives are not allowed to take part. If the competition is held with a cooperation partner, then the employees of the partner company and their relatives are also excluded from participation. The entry data is not sold or lent to third parties, or otherwise diverted from its intended use.

4. Special regulations for photo competitions

Users who enter pictures declare that they have the unrestricted right of use to the images, and agree to being informed by HiPP by e-mail as to whether they have won after the closing date of the competition. Users entering photographs declare that they agree that HiPP may store the information provided for taking part in the photo competition, and that the photos entered in the competition may be used by HiPP. Participating users agree that the winners’ data may be passed on to the competition partner in order for the prizes to be delivered. Third parties will not receive any additional data. The photos may not be unethical or infringe in any way on current German law. In particular, insinuating, extremist and offensive images of any kind are strictly prohibited. The operator is under no obligation to publish any pictures. Non-compliance will lead to the immediate disqualification of the user and, if necessary, criminal prosecution. The rights of use to the images remain with the user who has entered them.